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Kohler K-852-HB-95 Guía de instalación Pagina 14

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Warranty (cont.)
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting
NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within
the USA and Canada, or 001-800-456-4537 from within Mexico.
NOTE: The product model number is printed on a label on the pump side of the whirlpool bath.
NOTE: For service parts information, visit your product page at www.kohler.com/serviceparts.
Troubleshooting the Whirlpool System
Symptoms Probable Causes Recommended Action
1. User keypad does not
illuminate when Power
icon is pressed or (if
applicable) the outer ring
is rotated.
A. No power to control. A. Check wiring and connect power.
B. GFCI or RCD tripped. B. Reset GFCI or RCD.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
D. User keypad does not work. D. Replace user keypad.
E. Control does not work. E. Replace control.
2. Motor starts, but all jets
are not functioning.
A. Jet is closed. A. Rotate jet trim counterclockwise to
open.
B. Jet not installed correctly. B. Reinstall jet; check for O-ring
damage.
C. Jets are blocked. C. Remove blockage.
3. User keypad is
illuminated, but does not
respond to icons or outer
ring.
A. Control program is locked. A. Reset GFCI or RCD.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
4. User keypad indicator bar
keeps scanning at
power-up.
A. Control program is locked. A. Reset GFCI or RCD.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
5. User keypad is
illuminated, but pump
won’t start.
A. Power cord from pump to
control is loose, disconnected or
damaged.
A. Check wiring for proper
connections.
B. Pump does not work. B. Replace pump.
C. Control does not work. C.
Replace control.
1199424-2-A 14 Kohler Co.
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